How To Download and Install Arellia Software

Arellia solutions for the Altiris 6 environment are installed via the solution center in your Altiris console.   If you do not already have Altiris Notification Server installed you can register and download Notification Server from the Symantec site.

Once you have Notification Server for Altiris 6 installed you will see Local Security Solution and Application Control Solution as solutions that can be installed when you open the solution center.

Once we release support for Symantec Management Console version 7 (currently scheduled for Q1, 2010), we will provide an installation process that is compatible with the Symantec Install Manager.

Where to Go For Support for Arellia Software

• If you purchased Local Security Solution or Application Control with a Symantec/Altiris named part number and you are still using version 6.x then you receive you support directly from Symantec.

• If you have purchased the the software with an Arellia named part number or when you update to version 7.x of one of our solutions (release currently scheduled for Q1 2010) then you will receive your support from Arellia.

Please note that when your purchase the software there are standard and extended versions of support that you can receive.   Arellia support policies are the same that you have with Symantec in terms of hours of support.

Once we have released version 7.x of our solutions then we will be providing a knowledgebase that is separate from the knowledgebase at Altiris and Symantec.

Arellia can provide on site pre and post sales support and training engagements. Please contact us at the mail and phone references listed to the right to request additional information.