Support

Symantec Management Console 7.1 (or Altiris NS 7) – All Arellia products can be installed through the Symantec Installation Manager. Installation instructions.

NS 6 – You will see Local Security Solution and Application Control Solution as solutions that can be installed when you open the standard Solution Center page in the NS 6 console. If you do not already have Altiris Notification Server installed you can register and download Notification Server from Symantec’s website.

Arellia installs with trial licenses; extended trial licenses can be issued by request.

Purchased product licenses will be e-mailed after purchase or renewal of Arellia products. If you have any issues, please contact support.

Arellia has several product resources available to learn more about the functionality of Arellia products.

• Knowledge Base
• Product Documentation
• Resources

Product demonstration guides are also available upon request.

If you can’t find what you are looking for, contact support.

Arellia is committed to customer satisfaction. We recommend that if you have an issue, you find answers in the following order:

1. Search our Knowledge Base
2. Create a Support Ticket (Learn how to register for the support portal here)
3. E-mail support@arellia.com
4. Call Arellia at 800.889.8091 select option #2