How To Download and Install Arellia Software
Arellia solutions for the Altiris 6 and 7 environment are installed via the solution center in your Altiris console. If you do not already have Altiris Notification Server installed you can register and download Notification Server from the Symantec site.
Once you have Notification Server for Altiris 6 or 7 installed you can install Local Security Solution and Application Control Solution.
- NS 7 – We have published our own Solution Center product listing which is easy to use. Simply follow the instructions posted in the Arellia KB, here.
- NS 6 – You will see Local Security Solution and Application Control Solution as solutions that can be installed when you open the standard Solution Center page in the NS 6 console.
Where to Go For Support for Arellia Software
- To receive support please register with our Support Portal by following the steps in How to Register with Arellia Support Portal. Note: you will need to have a Windows Live ID.
- Once registered, you can login to the Arellia portal and create support incidents from the Create and Track Arellia Support Tickets page.
Please note that when you purchase the software there are standard and extended versions of support that you can receive. Arellia support policies are the same that you have with Symantec in terms of hours of support.
Arellia Support Portal
Visit our online wiki at http://portal.arellia.com/wiki
To register incidents and track incident status to go http://portal.arellia.com/issues